WordSuit Privacy Policy
Short Version
WordSuit is a word and card puzzle game. We use data to run gameplay, remember progress, sync your account, process purchases, deliver rewards, support optional social features, prevent fraud, send notifications you allow, show ads where enabled, improve the game, and respond to privacy requests. We do not sell personal information for money.
Some privacy laws may treat personalized advertising or cross-app advertising measurement as "sharing" or "targeted advertising"; you can manage those choices through consent prompts, operating-system settings, and the controls described below.
Some advertising and analytics partners may process device identifiers, ad identifiers, IP-derived coarse location, product interaction, diagnostics, and advertising data when those services are enabled for your market and platform.
What We Collect
Account and Identity
- Anonymous game account ID created so the game can save progress.
- Apple or Google sign-in details if you choose to link an account, such as email address, provider user ID, and authentication metadata.
- Profile details you choose, such as display name, avatar, badge, frame, and public player stats.
- Support messages, contact email, and any details you send when contacting us.
Gameplay, Progress, and Settings
- Level progress, stars, moves, scores, daily challenge results, streaks, tutorial state, language, accessibility settings, sound and haptic settings.
- Coins, hearts, inventory, boosters, card collection, live event progress, referral state, and reward history.
- Local app storage and cache metadata used to keep the game playable and fast on your device.
Purchases and Entitlements
We process product IDs, purchase IDs, store order IDs, purchase tokens, StoreKit transaction data, Google Play purchase tokens, CafeBazaar/Myket purchase data, provider, price, currency, verification status, and grant result. We do not receive your full card number, bank account number, or store payment credentials.
Analytics, Diagnostics, Ads, and Notifications
- Random device and session identifiers, gameplay events, locale, platform, app version, market, release lane, feature flags, error messages, and crash or performance diagnostics.
- Advertising identifiers, device and network details, ad placement, impression, completion, reward, and revenue metadata where ads are enabled.
- Notification settings, push tokens, platform, locale, and basic device metadata if you allow notifications.
Analytics can be disabled in Settings where supported. On iOS, tracking and access to the advertising identifier require App Tracking Transparency permission where applicable.
Social, Teams, Chat, Leaderboards, and Referrals
If enabled and used, we collect and display team names, badges, descriptions, member roles, team scores, chat messages, heart requests, leaderboard entries, display names, avatars, scores, ranks, referral invite codes, and share metadata. Information you publish in social areas may be visible to other players.
How We Use Information
- Provide the game, save progress, sync accounts, and restore purchases.
- Verify purchases and ad rewards before granting coins, hearts, inventory, or entitlements.
- Operate leaderboards, teams, referrals, events, notifications, and customer support.
- Improve gameplay balance, reliability, onboarding, performance, accessibility, and localization.
- Detect abuse, fraud, payment issues, reward manipulation, crashes, and security incidents.
- Comply with store rules, tax, accounting, legal, safety, and privacy obligations.
- Show ads, measure ad performance, and limit repeated ads where ads are enabled.
Who We Share Information With
We share information with service providers and store platforms as needed to operate the game: backend and hosting providers, analytics and crash providers, advertising mediation and ad networks, store and payment providers, push-notification providers, and other players when you use public or social features. We may also share information when required by law, to protect rights and safety, or as part of a business transfer.
We do not sell your personal information for money. Ad partners may process advertising identifiers and related data for their own advertising and measurement purposes where allowed by law, platform rules, and your choices.
Third-Party Privacy Information
The exact providers depend on the build, market, and enabled features. Useful third-party privacy resources include:
Regional and Market Differences
The global build may use Supabase, Firebase, Appodeal/Bidon, Apple, Google Play, push notifications, and global store payments. The Iran-market build displayed as کارتچین is designed to use regional services, disables global analytics upload by default, removes the Google Advertising ID permission from the Iran Android flavor, and may use CafeBazaar, Myket, ZarinPal, Tapsell, or a domestic backend when those services are enabled.
Your Choices
- Play without linking Apple or Google sign-in where anonymous play is available.
- Turn analytics on or off in Settings where analytics is available.
- Request an export of account data from Settings when signed in and privacy controls are available.
- Request account data erasure from Settings when signed in and privacy controls are available.
- Change notification permissions in Settings and in your device settings.
- Manage App Tracking Transparency on iOS and ad personalization or advertising ID settings on Android.
- Contact us to request access, deletion, correction, restriction, objection, portability, or other rights available under your local law.
Some requests may require account verification. We may retain limited information when needed for fraud prevention, security, legal compliance, tax, accounting, dispute handling, or store compliance.
Data Export and Erasure
The game includes a privacy request system for signed-in users. Export requests collect account-linked game data into a downloadable file. Erasure requests queue deletion of account-linked player data and clear local game data on the requesting device.
For requests outside the app, use Privacy Choices or email parastoo@ludaxis.io.
Retention
We keep data only as long as reasonably needed to provide the game, protect accounts and purchases, comply with legal and store obligations, resolve disputes, keep required audit records, and respond to privacy requests. Local device data stays until you clear it, uninstall the app, or request erasure where supported.
Security
We use reasonable technical and organizational safeguards, including encrypted network transport, access controls, row-level security where supported, server-side purchase verification, privacy request audit trails, and limited admin access. No system can be guaranteed to be perfectly secure.
Children
WordSuit is not intended to knowingly collect personal information from children under 13, or the equivalent minimum age in a user’s region, without appropriate consent. If you believe a child provided personal information without appropriate consent, contact us and we will take appropriate steps.
International Transfers
Your information may be processed in countries other than where you live. We use service providers and store platforms that may process data globally. Where required, we use appropriate safeguards for international transfers.
Changes
We may update this Privacy Policy as the game, stores, or legal requirements change. When we make material changes, we will update the effective date and provide notice where required.
Contact
Privacy questions or requests: parastoo@ludaxis.io